Last modified: 10/10/16
Transaction and Data Security
Please be advised that Grappz Inc. does not store customer-related transaction data, including customer credit card numbers or security codes or related transaction-processing information, on any part of the Website or its servers. Financial information required in connection with your web purchasing activity is handled and maintained by and through the servers of third-party vendors. Grappz Inc. is not responsible for, and hereby disclaims and any and all liability as a result of, any and all damages or harm resulting from the unauthorized use or disclosure of any customer-related transaction data maintained by any third-party, including any incidents of hacking or other data or security breaches affecting any customer financial data.
We have implemented measures designed to protect the personal information you submit to the Website from accidental loss and from unauthorized access, use, alteration or disclosure. Unfortunately, the transmission and storage of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information to Grappz Inc. is at your own risk. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We also urge you to be careful about giving out information in public areas of the Website. The information you share in public areas may be viewed by any user of the Website.
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information on or to the Website. We do not knowingly solicit or collect personal information from children under 13. If you are under 13, please do not register on the Website, make any purchases through the Website or send any information about yourself to us, including your name, address, telephone number or e-mail address. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at Grappzinc@gmail.com
Information We Collect About You
We collect several types of information from and about users of our Website, including information you provide to us, information we collect as you visit and navigate the site, including usage details, IP addresses, and information collected through cookies, and any information we receive from third parties, for example, our business partners.
Information You Provide to Us
We may collect and use the following information that you provide to us: -Information that you provide by filling in forms on our Website. This includes any information you provide at the time of registering on our Website, posting material on the Website, or requesting further services. We may also ask you for information when you report a problem with our Website. -Records and copies of your correspondence (including e-mail addresses), if you contact us. -Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website. Idea Submissions Policy Please read and familiarize yourself with our IDEA SUBMISSION POLICY prior to submitting ideas for new products or designs. Any such submissions by you will be subject to our Idea Submissions Policy as well as this Policy.
Usage Details, IP Addresses and Cookies
Usage Details and IP Addresses
As you visit and navigate the Website, we may collect information, including, but not limited to, web session data, traffic data, location data, and other communication data. We may also collect information about your computer and Internet connection, including, but not limited to, your IP address, operating system and browser type. Statistical data about our users' equipment, browsing actions and patterns used to report aggregate information to our advertisers generally does not identify any individual.
Uses Made of the Information
We use information that we collect about you or that you provide to us, including any personal information, in the following ways: -To present our Website and its contents in a suitable and effective manner for you and for your computer. -To provide you with information, products or services that you request from us. -To carry out our obligations and enforce our rights arising from any contracts entered into between you and us. -To notify you about changes to our service. -To allow you to participate in interactive features of our service, when you choose to do so. -To complete any customer purchases or other transactions by you, or resolve questions regarding your transaction of billing status. We may also use your information, or permit selected third parties to use your information, to contact you about goods and services that may be of interest to you if you have consented to be contacted for such purposes. If you do not want us to use your information in this way, or to provide your information to third parties for marketing purposes, please adjust your user preferences accordingly. We do not disclose your personally identifiable information to our advertisers, but we may provide them with aggregated information about our users. We may also use such aggregated information to help advertisers reach the kind of audience they want to target. We may make use of the personal information we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience. Even though we only disclose aggregate information that is not personally-identifiable to advertisers without your consent, when you click on or otherwise interact with an advertisement there is a possibility that the advertiser may assume that you meet the target criteria they selected.
Disclosure of Your Information
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. Most importantly, Grappz Inc. will not sell or otherwise share your e-mail address, phone number or contact information with any third party for purposes of advertisement or solicitation to you. The following are additional ways for you to keep control over your information:
Accessing and Correcting Your Personal Information
You can review and update your personal information by logging into the Website and visiting your account profile page and making changes. You may also send us an e-mail at Grappzinc@gmail.com to request access to, correct or delete any personal information that you have provided to us.
Your California Privacy Rights
California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to Grappzinc@gmail.com.
It is our practice to post any changes we make to our Policy on this page. Please check back to review it from time to time. The date the Policy was last revised is identified at the top of the page.
Name & Logo
Grappz is a registered trademark and cannot be used without written approval from Grappz Inc.
Your Comments and Concerns
All feedback, comments, requests for technical support and other communications relating to the Website should be directed to Grappzinc@gmail.com. Thank you for visiting the Website.
Warranty & Limitations Warranty
Grappz Inc. warrants that our products will be free from manufacturing defects for the lifetime of the product (the “Warranty Period”). If a valid claim is submitted during the Warranty Period, Grappz Inc. will, in its sole discretion, either repair the product or replace it with a functionally equivalent new product. Any repaired or replacement product will be covered for a Warranty Period of ninety (90) days from the date on which the repaired or replacement product is shipped.
Limitations and Exclusions: Grappz Inc. makes no other warranties, either express or implied, and to the maximum extent permitted by law, the warranty and the remedies provided for are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. Grappz Inc. specifically disclaims any and all implied warranties, including without limitation warranties of merchantability and fitness for a particular purpose, to the maximum extent allowable by law. In jurisdictions where an implied warranty may not be lawfully disclaimed or excluded, any claims under such implied warranties shall expire upon expiration of the Warranty Period.
Grappz Inc’s limited warranty applies only to Grappz Inc. products. The warranty does not apply to any non-Grappz Inc. product, even if packaged, sold or used with an Grappz Inc. product. The warranty excludes any scratching, cracking or surface damage to any non- Grappz Inc. product, even if packaged, sold or used with an Grappz Inc. product. The warranty does not apply to: (1) design defects, including damage caused by accident, misuse or abuse, (2) defects caused by normal wear and tear due to normal use and/or aging, or (3) damage caused by modification of the product.
To the maximum extent permitted by law, neither Grappz Inc. nor its subsidiaries, affiliates, partners, officers, directors, employees, shareholders, representatives or agents shall responsible for direct, special, incidental, indirect, punitive or consequential damages resulting from any breach of warranty or condition or under any other legal theory, including without limitation any costs of replacing personal property, or cost of recovering or reproducing any program or data stored in any device or product used with or carried in any Grappz Inc. product. You agree that to the extent allowable by applicable law, Grappz Inc’s maximum liability for any product sold by Grappz Inc. shall be limited to the purchase price for such product. In some jurisdictions, certain limitations or exclusions of liability are not allowed and/or certain consumer protection laws cannot be disclaimed as set forth above. In such jurisdictions, the benefits conferred by this warranty are in addition to the rights and remedies provided for by applicable law. To the extent that liability under such applicable law may be limited, Grappz Inc’s liability is limited, in its sole discretion, to replacement or repair of the Grappz Inc. product.
Making a Warranty Claim
If you wish to make a claim using the Grappz Inc. warranty policy, please contact us at Grappzinc@gmail.com.
Shipping & Returns
Grappz Inc. Shipping Policy
We’re happy to offer our U.S. customers free shipping and handling on all orders over $40.00! If you opt for this method, your order will be sent through USPS Priority Mail which includes tracking. Delivery is usually within 2-5 business days. We ship from our warehouse in southern California, so the shipping time will vary largely based on how far we are from you. You can calculate how much shipping will cost you at check-out.
For international customers, we offer USPS shipping. Exact costs can be calculated at checkout before you submit your order. Import fees, taxes, and duties are the customer's responsibility.
Grappz Inc. Return Policy
Grappz Inc. will accept returns and exchanges within 30 days of you receiving your order. If an item is defective, as a customer benefit Grappz Inc. will pay for shipping and handling costs associated with sending you a new case however you will be responsible for covering shipping to return the defective item. If you wish to return an item for any reason other than a defect the original shipping charge will not be refunded.
Idea Submissions Policy
Grappz Inc. and its employees do not accept or consider unsolicited ideas, including ideas for new or improved products or technologies, product enhancements, processes, materials, marketing plans or new product names. Please do not submit any unsolicited ideas, original creative artwork, suggestions or other works (each of these defined as “submissions”) in any form to Grappz Inc. or any of its employees.
The sole purpose of this policy is to avoid potential misunderstandings or disputes when Grappz Inc’s products or marketing strategies might seem similar to ideas submitted to Grappz Inc. If, despite our request that you not send us your ideas, you still submit them, then regardless of what your submission states, the following terms shall apply to your submissions.
Terms of Idea Submission
You agree that: (1) your submissions and their contents will automatically become the property of Grappz Inc, without any compensation to you; (2) Grappz Inc. may use or redistribute the submissions and their contents for any purpose and in any way; (3) there is no obligation for Grappz Inc. to review the submission; and (4) there is no obligation to keep any submissions confidential. Furthermore, you forever surrender, waive and release all rights (including to any intellectual property) in your submission.
Grappz Inc. does, however, welcome your feedback regarding our existing products. If you would like to send us your feedback, please email us at Grappzinc@gmail.com. Please provide only specific feedback on existing Grappz Inc. products or marketing strategies; do not include any ideas that Grappz Inc's above policy will not permit it to accept or consider. Any feedback you provide at this site shall be deemed non-confidential, and Grappz Inc. shall be able to use such information freely, and on an unrestricted basis.